The purpose of this privacy policy is to inform users of our site of the personal data we will collect and the following information, where applicable:
- The personal data we collect
- Use of collected data
- Who has access to the data collected
- Site users' rights
- Site cookie policy
- This privacy policy operates in parallel with the general terms and conditions of use of our site.
Applicable laws
This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).
For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This privacy policy is intended to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.
For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply. If we find inconsistencies, we will modify our policy to comply with the relevant law.
Consent
Users agree that by using our site, they consent to :
- The conditions set out in this privacy policy
- The collection, use and storage of the data listed in this policy.
Personal data we collect
Automatically collected data
When you visit and use our site, we may automatically collect and store the following information:
- IP address
- Links accessed by the user when browsing the site
- Content that the user consults on the site
Data collected non-automatically
We may also collect the following data when you perform certain functions on our site:
- First and last name
- Date of birth
- Phone number
- Home
- Payment information
- Automatic filling data
- Delivery address
This data can be collected using the following methods:
- Account registration
- Form registration
Billing
Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first.
How we use personal data
Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.
The data we collect automatically may be used for the following purposes:
- Statistics
- Marketing
The data we collect when the user performs certain functions may be used for the following purposes:
- Communication
- Service satisfaction
- Statistics
- Marketing
With whom do we share personal data :
- Employees
- Preferred partners
We may disclose to any member of our organization or privileged partners such user data as they reasonably require to carry out the purposes set out in this policy.
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.
Other disclosures
We undertake not to sell or share your data with third parties, except in the following cases:
- If required by law
- If required for any legal proceedings
- To prove or protect our legal rights
- To selected partners who need information to serve you better
- To purchasers or potential purchasers of this company in the event that we seek to sell the company
If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.
How long we store personal data
We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.
How we protect your personal data
To protect your security, all your data is stored securely using industry-recommended security protocols and complies with various data protection laws such as PIPEDA.
All data stored in our system is well secured and accessible only to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's dismissal.
Although we take all reasonable precautions to ensure the security of our users' data and the protection of our users, there is always a risk. The Internet as a whole can sometimes be insecure, and we are therefore unable to guarantee the security of user data beyond what is reasonably possible.
Minors
For EU residents, the GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.
Your rights as a user
As a user, you have the right to access all your personal data that we have collected. In addition, you have the right to update or correct any personal data in our possession provided that it is acceptable under the law.
You may choose to withdraw or modify your consent to the collection and use of data at any time, provided that it is legally acceptable to do so and that you have informed us within a reasonable period of time.
How to modify, delete or contest collected data
If you wish to have your information deleted or modified in any way, please contact our Privacy Officer here :
Noémie Lemay
(819) 269-3360
n.lemay@caclik.com
1837 Arthur Guimont, Trois-Rivières (Qc), Canada, G8Z 2J5
Cookie policy
A cookie is a small file stored on a user's electronic device by the website. Its purpose is to collect data about the user's browsing habits.
We use the following types of cookies on our site:
- Functional cookies
We use them to memorize all the selections you make on our site so that they can be saved for future visits.
- Analytical cookies
This allows us to improve the design and functionality of our site by collecting data on the content you access and engage with while using our site.
- Advertising cookies
This enables us to better target advertising for the various products and services offered to you both on our site and on the sites of some of our partners.
You can choose to disable cookies entirely in your web browser, but this may reduce the quality of your user experience.
Third-party cookies
We may use third-party cookies on our site for the following purposes:
Provides protection against the use of automated systems, also known as "bot", and for the purpose of analyzing and better understanding user actions. In addition, in order to use certain features, we and some of our partners collect certain information that may be used for targeted advertising.
Modifications
This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by e-mail of changes to this policy.
Contact
If you have any questions, please do not hesitate to contact us by using the following form:
Noémie Lemay
(819) 269-3360
n.lemay@caclik.com
1837 Arthur Guimont, Trois-Rivières (Qc), Canada, G8Z 2J5
Effective date: January 1, 2024